I am member of the Meadowmont wellness facility in Chapel Hill, North Carolina. Meadowmont is owned and operated by the University of North Carolina.
Meadowmont is a beautiful facility. Unfortunately, however, there is frequently very loud music in the swimming area. Below are my interactions with the aquatics director.
I am a member of Meadowmont health and wellness facility. I am writing about the loud music frequently played in the swimming pool area. It is ridiculous.
On Sunday at 6:25 pm, I went to the pool. The music was blasting. You could hear it from down the hall, with the doors closed.
The swimming pool is not the lifeguard’s private domain. It is not their living room or their car. Lifeguards do not have the right to inflict their preference for blasting music on other people. Blasting music is not the proper solution for lifeguards being bored.
The lifeguard was a 20ish white male. He identified himself as “Andrew.” (The sign on the wall, though, said the lifeguard was “Bobby.”)
The lifeguard did turn off the music after I asked him to turn it down.
People go swimming to relax–not to be blasted by music from a 20 year old. Please instruct all of your lifeguards to keep the music down–way down. Turning it off completely is an even better idea.
Meadowmont is supposed to be a health facility. Being exposed to loud music is very unhealthy.
This is the response I received:
Hi Mr. Rueter,
Thanks for bringing the loud music in the aquatic area to our attention. I will address this with the guard staff. The intention is to provide “background” music for our members/guests. This clearly is not what you experienced Sunday evening. I will take care of it.
UNC Wellness Centers
350 Stonecroft Lane
Cary, NC 27519
Thanks for your response. I’m sure that this lifeguard thought he was providing “background” music. The problem is that a 20 year old male’s perception of what is loud is very different from the typical Meadowmont member’s perception.
A much easier solution would be to not have music in the swimming pool area at all. Then there would be no debate as to what is “too loud.”
If you polled your members, I would bet that “no music” would be the strong preference. Why are you imposing “background music” on swimmers when you have no evidence that it is desired?
The desire for loud music is coming from the staff, not the members.
Yes you are right about 20 year olds and their music tastes!
We provide background music in all areas of the facility.
I will make sure it stays in a reasonable range.
UNC Health Care
The Wellness Center at Meadowmont
100 Sprunt Street
Chapel Hill, NC 27517
Has the staff at Meadowmont ever asked patrons if we would like so-called “background music”? I have been a member for almost three years; no one has ever asked my opinion.
What is the definition of “reasonable”? I’m sure all of your 20 year-old lifeguards think their music levels are “reasonable”?
If music is blasting in the swimming pool, how could lifeguards even hear if someone needed help?
I have to ask lifeguards to turn it down practically every time I swim at Meadowmont.
Maybe I’m the only person who complains. But that doesn’t mean that many other people don’t agree with me. Very few people who are bothered by excessive noise ever speak up. People want quiet, not “background music.” Please stop it.
Most members at Meadowmont are much closer to my age than to the age of the your lifeguards. Whatever happened to listening to your customers? Whatever happened to “the customer is always right”?
Just curious,Ted, what is the current status of this issue?
I also STRONGLY prefer no music while swimming, and doing most everything else. Lifeguards can be arrogant, I’ve encountered some at other places who mostly look at their cell phone, and glance up and around for a few seconds, then back to their cellphones, their whole shift. Can you make a form and ask those swimming when you swim, to indicate on it their music preference? Get as many as you can to indicate their preference, and if they don’t have one, note that also. Maybe they all do want no music, like you. But maybe some do want some music. If nearly all want no music, and the manager continues to insist on it being played, at least you have something concrete. Maybe take it to managers overseers. Good luck to you!
So agree with annoying music at pools. Nearly every day when I swim at local pool in Michigan I have to tell them to turn down music. Besides acoustics in pools are bad. Music is tinny, echoes, staticy, and noise from jacuzzi and pumps adds more static. It can give me a headache and the terrible sounds are stressful. Then people end up yelling to have a conversation due to the loud music. Some people though like it. I don’t get it.
This is my very same issue at one YMCA in Lexington, KY. Almost daily, I finally get the courage to ask them to turn it down, and today the 22 year old life guard barely turned it down and was quite perturbed about it. My friend who also finds it a horrible affront asked him to turn it down again. He acted like a petulant, pouty brat who would not look at two middle aged women as if we did not exist, hid behind his arm and wouldn’t speak the rest of the swim.
Two days prior I took the issue to aquatics management and she had the gall to tell me they needed it to stay awake. That is ridiculous. She also suggested I could ask them to turn it down. I retorted, “ I should not have to”. I reminded her I was the customer and come to the pool to relax and work out and their volume and choice of music did not allow for that. I really would prefer to have no music. I feel you! People can wear headphones with their own music while swimming if they want music!
Almost everywhere businesses like Trader Joe’s etc. , even when on hold with a call , music is blasted as if they know what musical tastes each person has. The arrogance of young people has never been worse.
The music you hear is the type and volume these youngsters who work at the stores and or businesses prefer.
The customer is no longer important. These same children act like there doing you a favor when they serve you in a restaurant.